Shipping Policy

At XCARDSX, every order is packed by collectors who know exactly what your cards mean to you. This policy explains how we process, protect, and ship your order.

Order Processing

Orders are processed within 2 to 5 business days (Monday to Friday, excluding public holidays). During major set releases or promotional periods, processing may take slightly longer; if your order is affected, we will notify you by email.

Shipping Rates & Delivery Estimates

Available shipping methods, rates, and estimated delivery times are calculated and displayed at checkout based on your delivery address, before any payment is taken. Delivery estimates begin from the date of dispatch, not the date of order.

Packaging Standards

• Single cards are shipped sleeved and in rigid protection.
• Sealed product ships in protective packaging and remains factory sealed.
• High-value orders are shipped with tracking and may require a signature on delivery.

Order Tracking

Once your order ships, you will receive a confirmation email with tracking information where the selected shipping method supports it.

International Shipping, Duties & Taxes

For international orders, any customs duties, import taxes, or brokerage fees levied by the destination country are the responsibility of the customer and are not included in our prices or shipping charges.

Incorrect Addresses

Please ensure your shipping address is complete and accurate at checkout. Orders returned to us due to an incorrect or incomplete address may be reshipped at the customer’s expense.

Lost or Damaged Shipments

If your order arrives damaged, or does not arrive within a reasonable period after the estimated delivery date, contact us at contact@xcardsx.com within 7 days so we can open a carrier investigation and make it right. For damaged shipments, please keep all packaging and provide photos.

Questions

For any shipping question, reach us at contact@xcardsx.com or through our contact page.