Shipping Policy

At XCARDSX, every order is packed by collectors who know exactly what your cards mean to you. This policy explains how we process, protect, and ship your order.

Quick facts: United States only · Free shipping on every order · 2 to 5 business day processing

Order Processing

Orders are processed within 2 to 5 business days (Monday to Friday, excluding public holidays). During major set releases or promotional periods, processing may take slightly longer; if your order is affected, we will notify you by email.

Shipping Destinations & Rates

We ship to addresses within the United States only. Shipping is free on every order, with no minimum purchase and no hidden fees: the product price you see is the full amount you pay at checkout. Orders are dispatched after the processing window above, and total delivery time is the processing time plus carrier transit time to your address.

Packaging Standards

  • Single cards are shipped sleeved and in rigid protection.
  • Sealed product ships in protective packaging and remains factory sealed.
  • High-value orders are shipped with tracking and may require a signature on delivery.

Order Tracking

Once your order ships, you will receive a dispatch confirmation by email, including tracking details when available for your shipment. High-value orders always ship with tracking and may require a signature on delivery.

International Orders

At this time we ship within the United States only and cannot accept orders with delivery addresses outside the US. If you are outside the US and interested in a specific card, contact us and we will let you know if this changes.

Incorrect Addresses

Please ensure your shipping address is complete and accurate at checkout. Orders returned to us due to an incorrect or incomplete address may be reshipped at the customer’s expense.

Lost or Damaged Shipments

If your order arrives damaged, or does not arrive within a reasonable period after the estimated delivery date, contact us at contact@xcardsx.com within 7 days so we can open a carrier investigation and make it right. For damaged shipments, please keep all packaging and provide photos.

Questions

For any shipping question, reach us at contact@xcardsx.com or through our contact page.